Terms & Conditions

This document (together with the documents referred to in it) tells you the terms of use on which you may make use of our website aventuroo.com, whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site. 

Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms of use, you must not use our site.

Introduction

The company „Teamphony Solutions“ with registered business name „PREDRAG RADIĆ PR TEAMPHONY SOLUTIONS“ (hereinafter „Owner“, „we“ or „us“) is the owner of the Aventuroo software platform ( „Platform“), publicly accesible through the website aventuroo.com, all its subdomains and related web and mobile applications (collectively the „Website“). The Website allows its users ( „User“, „Customer“ or „you“) to benefit from research, comparison and online booking of outdoor activities (including scuba diving, sailing, golf, surfing, kitesurfing, etc, collectively „Activities“) available on the market and provided by activity providers („Providers“) who organize and perform activities.

Application of these Terms

These terms of use (the "Terms"), together with our privacy policy (the "Privacy Policy"), apply to any use of the Website. Users may use the Website only on the condition that they accept the Terms of Use and read and understand the Privacy Policy. Any further use of the Website or any part of it means you have read and understood the Terms of Use and the Privacy Policy, and agree to be bound by all parts of the Terms of Use. The use of the Website, and of the services offered herein, by the User implies full acceptance, without reservation, of all the terms of this document.

Privacy

With respect to the rights and obligations regarding using and protecting personal data, Users are hereby invited to consult the Privacy Policy accessible online on the Site. The Privacy Policy represents an integral part of the Terms.

Warranty

Warranty on Information Provided

While the Owner provides its best effort and tries to ensure that the information in or through the Website is accurate, it does not provide any warranties, express or implied, in relation to its correctness, completeness, current, reliability, suitability for any purpose or otherwise (including for any information provided by third parties). The Owner may change, add or remove information on the Website and its structure and functions at any time at its sole discretion, without specifically informing of any such change, and without removing outdated information or characterizing it as such. The Owner may also block Users from accessing the Website or parts of it, or requires certain conditions to be fulfilled for such access.

Warranty on Site and Service Access and Operation

The Owner does not provide any warranties, express or implied, in relation to the availability of the Website or its functions, that the Website is free from defects, or that the Website and the infrastructure on which it runs is free from viruses and other harmful software. Moreover, the Owner does not guarantee that information available on the Website has not been altered through technical defects or by unauthorized third parties.

Responsibility

We undertake no responsibility for, and are not liable for the misrepresentations, breaches of contract, breaches of statutory duty or negligence of any of the Providers. This means that in the event of you suffering personal injury, illness or death as a result of any act or omission of a Provider or you having any complaint about the quality of the services provided or having any other complaint at all, your sole right of redress will be against the independent third party who provided such service and we will be under no liability at all (whether in contract, tort or otherwise howsoever).

No Offer

The information on this Website is for general informational purposes only. Information on this Website does not constitute an offer binding to us. Binding agreements with Providers available on the Website require a booking request through our Platform and the Providers's acceptance of the booking request according to these Terms.

Prices

Price lists presented on our Websites are copied from Provider websites, and adapted to fit into our data model, to enable easy comparison between different Providers. Price lists are reviewed by Confirmed Providers. Providers which status is "Confirmation In Progress" did not review price list.

All the data presented in the price lists are subject to change by Provider, until the moment of booking confirmation.

Prices include all specified in the „Included“ section of Activity description. Any additional products and services related to the Activity which are not specified in the „Included“ section are not included in the price. Available additional products and services are given in the „Extras“ section of Activity description. These products and services may be requested by User during reservation process or onsite directly to the Provider, and are paid additionally. We recommend that you request all the extras in the moment of making reservation, to avoid future misunderstandings.

Although we do our best effort to provide 100% correct pricing data, we undertake no responsibility for, and are not liable for the correctness of any data provided in the price lists. 

Reservation

By making a reservation through the Website, the User establishes a direct contractual relationship with the supplier concerning the booking. The User Agreement will be subject to the terms and conditions of the Partner which may limit or exclude it’s liability. The Owner is not part of the contractual relationship related to the Activities you book.

The Owner acts only as an intermediary between the Provider and the User, by sending the Provider the booking details of the User, by sending User a confirmation email for and on behalf of the Provider. By using the Site to book the products and / or services, the User authorizes the Owner to represent him during the process of comparing different providers and during the booking process of the activities provided by the selected Provider.

Activity Requirements

By booking services through the Website, you agree that you reviewed the standards and requirements given for each specific service, including but not limited to minimum age requirements, personal health and condition requirements, certification requirements, insurance requirements, personal information required from you to be provides, and forms that the Provider requires you to sign, such as Medical Statement, Liability Release or Assumption of Risk Agreement forms. You are responsible for understanding and complying with the requirements and we encourage you to enquire the Provider about requirements prior to making a reservation. Failure to comply with the requirements may result in your inability to use the Services, and late cancellation fee may apply.

Activity Availability

The Provider reserves the right to confirm availability on specific dates within the date range upon receiving the booking request. In the event that the Provider has limited availability during the date range specified in the booking, the Provider agrees to notify you immediately about the availability on specific dates within the date range so that you may plan accordingly or make alternative arrangements.

Payment

All fees, costs, charges, and taxes with respect to Provider Services are payable directly to the Provider in the currency indicated in the booking confirmation. In accordance with the Provider Terms, Provider may charge deposit fee or request credit card details in order to confirm the Reservation. In such case, Provider will send guidelines and collect the credit card information directly. The Owner will not collect or store the credit card information on its servers.

Cancellation and Modification

We recommend that you carefully read the cancellation policy, (pre) payment and no-shows before making your booking and before to make any payment to come within the deadlines agreed for the said reservation.

By making a reservation with one of the Providers, the User agrees to have read and accepted the conditions of modification, cancellation and no-show, and all of the additional conditions of the provider that may apply to its reservation or may apply during his stay, including for services rendered and / or products offered by the Provider.

The general cancellation and no-show, specific to each supplier, are indicated on their personal pages on the Website; they are also recalled during the reservation process and in the booking confirmation email.

It should be noted that certain rates or special deals do not allow to cancel or modify the reservation. Users are therefore invited to read the said conditions before making a reservation.

If the user wants to view, modify or cancel his reservation, he should refer to the confirmation email and follow the instructions given therein. Any cancellation may be charged with a fee, accordingly to the cancellation policy.

The Owner has the right to cancel the booking of an User if has reason to believe is fraudulent. In this case, the Owner try to make contact with the User using the email address that the user has communicated when booking. If the Owner are not able to contact the User, it will cancel the User reservation without commitment of Owner’s responsibility.

Activity Quality

You understand that we may not have conducted any quality or other checks on the Providers and we make no representations about the suitability of the services offered for sale through the Website. The inclusion or offering for sale of services by our Website does not constitute an express or implied endorsement or recommendation by us.

Ownership and Copyright

Except as otherwise indicated, the Website, and all text, images, marks, logos and other content contained herein, including, without limitation, the Aventuroo logo and all designs, text, graphics, pictures, information, data, software, sound files, other files, and the selection and arrangement thereof (collectively, the "Website Content") are the proprietary property of the Owner. Hence, the use of any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape, or index the site or any Website Content is prohibited.

It is granted to the User a non-exclusive right, non-transferable and for private purpose, to use the Website and the information contained on the Website. The right thus conceded is a right to consult online data and information contained on the Website, and a right of reproduction consisting of printing and / or saving consulted data and information. This right of use is defined only for private use.

Any other use of the Website, including commercial, on the part of the user, is prohibited. The User agrees not, without limitation, to reproduce and / or to represent for a purpose other than private, to sell, to distribute, to transmit, to translate, to adapt and communicate fully or in partly, in any form whatsoever, any element , information or data from the Website.

Third-Party Links and Resources

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.
We have no control over the contents of those sites or resources.

Modification of Terms

The applicable Terms are those in force on the day of browsing the Website and / or the day of subscription and usage / service (s) on the Website.

The Owner may have to change the Terms at any time, in case, the Owner will have to inform the users as they come into force by email and/or by publishing the changes on the Website.

The Owner will update the Terms indicating the date of the last update at the top of these Terms.

Any User that continues to access / or use of the Website and/or service(s) available(s) on the Website and does not refuse the changes after they have been published on the Website or notified by e-mail, confirm to agree with the new Terms and accept them without reservation.

Governing Law

Teamphony Solutions is a company duly incorporated pursuant to the laws of the Republic of Serbia. Teamphony Solutions and the User hereto hereby submit to the exclusive jurisdiction of the Commercial Court of Serbia.